[{"data":1,"prerenderedAt":506},["ShallowReactive",2],{"en:/site/terms-privacy":3},{"id":4,"title":5,"body":6,"description":496,"extension":497,"meta":498,"navigation":501,"path":502,"seo":503,"stem":504,"__hash__":505},"content_en/site/terms-privacy.md","Terms of Use & Privacy Policy",{"type":7,"value":8,"toc":492},"minimark",[9,20,32,35,38,43,46,49,54,57,67,72,75,78,81,84,87,96,99,108,111,114,117,120,125,128,131,155,164,176,185,188,197,200,206,215,218,227,230,239,242,251,254,263,266,275,278,281,284,287,296,299,305,310,313,335,338,352,358,363,366,392,395,401,406,409,414,417,422,425,430,433,438,441,448,453,456,465,468,477,480,489],[10,11,12],"p",{},[13,14,15,16,19],"strong",{},"TERMS AND CONDITIONS OF USE",[17,18],"br",{},"OF: www.beauteintegrale.ca",[10,21,22,23],{},"Last updated: July 1, 2026",[13,24,25,27,29,31],{},[17,26],{},[17,28],{},[17,30],{},"PLEASE READ THESE TERMS AND CONDITIONS BEFORE USING THE SITE",[10,33,34],{},"The following general terms and conditions govern and apply to your use of, or reliance upon, the website maintained by Institut Beauté Intégrale (the “Site”).",[10,36,37],{},"By accessing or browsing the Site, you acknowledge that you have read and understood these Terms and Conditions of Use and agree to be bound by them. Please note that we may modify the Terms and Conditions at any time without prior notice. Your continued use of the Site will be deemed acceptance of the revised Terms and Conditions.",[10,39,40],{},[13,41,42],{},"INTELLECTUAL PROPERTY",[10,44,45],{},"All intellectual property on the Site, except for User-Generated Content as defined below, is owned by us or our licensors and includes all elements protected by copyright, trademark, or patent. All registered trademarks are owned, registered and/or licensed by us. All content on the Site, except for User-Generated Content as defined below, including, without limitation, text, software, code, design, graphics, photos, sounds, music, videos, applications, interactive features and any other content, constitutes a collective work under Canadian copyright law or any other applicable copyright law and is the property of Institut Beauté Intégrale. The elements appearing on this Site may not be copied, reproduced, republished, downloaded, displayed, transmitted, distributed, or modified, in whole or in part, in textual, graphical, audio, video or executable form, without our written permission.",[10,47,48],{},"All rights reserved.",[10,50,51],{},[13,52,53],{},"USE OF COMPANY CONTENT",[10,55,56],{},"We may provide you with certain information as a result of your use of the Site, including, without limitation, documents, data or information developed by us, or any other elements that may assist you in using the Site or the services (the “Company Content”). Company Content may only be used for the purpose of using the Site and the services offered on the Site. Nothing in these Terms may be interpreted as granting you a licence or any intellectual property rights.",[10,58,59,62,64,66],{},[13,60,61],{},"USER-GENERATED CONTENT",[17,63],{},[17,65],{},"\n“User-Generated Content” includes communications, items, information, data, opinions, photos, profiles, messages, notes, hyperlinks, textual information, designs, graphics, sounds or any other content that you and/or other users of the Site post or make available on or through the Site, except for content that is our property.",[10,68,69],{},[13,70,71],{},"PAYMENT",[10,73,74],{},"When you make a purchase on the Site, you agree to provide a valid payment instrument. Please carefully review the transaction details, as the total price may include taxes, fees and shipping costs for which you are responsible.",[10,76,77],{},"When you provide us with a payment instrument, you represent that you are authorized to use that payment instrument. When you make a payment, you authorize us, as well as the payment service we use, to charge the total amount to the payment instrument you have designated for the transaction. You also authorize us to collect and record that payment instrument, as well as any other information related to the transaction.",[10,79,80],{},"If you pay by debit or credit card, we may obtain a pre-authorization from the card issuer for an amount up to the total amount of the transaction. If you choose to cancel a transaction before it is completed, the funds used for the pre-authorization may not be immediately available in your account.",[10,82,83],{},"We reserve the right to cancel any transaction if we believe the transaction violates these Terms and Conditions of Use or if we believe that by doing so we can prevent financial loss.",[10,85,86],{},"To prevent any financial loss, we may contact the issuer of your payment instrument, law enforcement authorities, or any affected third party (including other users), and we may share details of any payment with which you are associated if we believe such action may prevent financial loss or a violation of the law.",[10,88,89],{},[13,90,91,93,95],{},[17,92],{},[17,94],{},"SALE OF PRODUCTS AND/OR SERVICES",[10,97,98],{},"We may sell goods or services. We strive to be as accurate as possible with respect to all information about goods and services, including product descriptions and product images. However, we do not guarantee the accuracy or reliability of any product information, and you acknowledge and agree that the purchase of such products is at your own risk.",[10,100,101],{},[13,102,103,105,107],{},[17,104],{},[17,106],{},"SHIPPING, DELIVERY AND RETURN POLICY",[10,109,110],{},"You agree to pay for all items you may purchase on the Site, and you acknowledge and agree that prices are subject to change. When you purchase a physical product, you agree to provide us with a valid email address, a valid shipping address and valid billing information. We reserve the right to refuse or cancel an order for any reason, including due to an error or omission in the information you provide. If payment has already been processed, we will issue a refund of the purchase price. We may request additional information before confirming a sale and reserve the right to place further restrictions on the sale of our products.",[10,112,113],{},"For the sale of physical goods, we may pre-authorize your debit or credit card when you place the order, or charge your card when the order is shipped. You agree to monitor your payment instrument. Shipping and delivery costs as well as estimated delivery dates may change due to unforeseen circumstances.",[10,115,116],{},"For any question or dispute, you agree to contact us in a timely manner at the following email address:",[10,118,119],{},"info@moncoachbeaute.ca",[10,121,122],{},[13,123,124],{},"ACCEPTABLE USE OF THE SITE",[10,126,127],{},"You agree not to use the Site for unlawful purposes or for any other purpose prohibited under this clause. You agree not to use the Site in any way that could damage the Site, the services or the commercial activities of Institut Beauté Intégrale.",[10,129,130],{},"You also agree not to use the Site for the following purposes:",[10,132,133,134,136,137,139,140,142,143,145,146,148,149,151,152,154],{},"a) to harass, abuse or threaten others, or otherwise violate the rights of any person;",[17,135],{},"\nb) to violate the intellectual property rights of Institut Beauté Intégrale or any third party;",[17,138],{},"\nc) to upload or transmit computer viruses or any other software that could damage the property of Institut Beauté Intégrale or others;",[17,141],{},"\nd) to commit fraud;",[17,144],{},"\ne) to create or participate in gambling activities, lotteries or illegal pyramid schemes;",[17,147],{},"\nf) to publish or distribute obscene or defamatory material;",[17,150],{},"\ng) to publish or distribute any material that incites violence, hatred, or discrimination against any group; and/or",[17,153],{},"\nh) to unlawfully collect information about others.",[10,156,157],{},[13,158,159,161,163],{},[17,160],{},[17,162],{},"PRIVACY PROTECTION",[10,165,166,167,170,171,175],{},"We are committed to protecting your personal information. See our full ",[13,168,169],{},"Privacy Policy"," below for details on the personal information we collect, why we collect it, how it is used, and your rights under Québec’s ",[172,173,174],"em",{},"Act respecting the protection of personal information in the private sector"," (Law 25).",[10,177,178],{},[13,179,180,182,184],{},[17,181],{},[17,183],{},"DISCLAIMER",[10,186,187],{},"Our Site exists for communication purposes only. You acknowledge and agree that any information posted on our Site is not intended to constitute legal, medical or financial advice and that no fiduciary relationship has been created between you and Institut Beauté Intégrale. You further agree that your purchase of products or services on the Site is at your own risk. We are in no way responsible for any advice or other information conveyed on the Site.",[10,189,190],{},[13,191,192,194,196],{},[17,193],{},[17,195],{},"REVERSE ENGINEERING AND SECURITY",[10,198,199],{},"You may not do any of the following:",[10,201,202,203,205],{},"a) use reverse engineering or disassemble any code or software on or from this Site;",[17,204],{},"\nb) violate or attempt to violate the security of the Site through any unauthorized access, circumvention of encryption or any other security tools, data exploitation, or interference with any host, user or network.",[10,207,208],{},[13,209,210,212,214],{},[17,211],{},[17,213],{},"INDEMNIFICATION",[10,216,217],{},"You agree to defend, indemnify and hold harmless Institut Beauté Intégrale and its affiliated companies from any claim, action or demand, including reasonable attorneys’ fees, arising out of or related to your use or misuse of the Site, your violation of these Terms, or your conduct and actions. If we choose to do so, we will select our own counsel and participate in our own defense.",[10,219,220],{},[13,221,222,224,226],{},[17,223],{},[17,225],{},"ANTI-SPAM POLICY",[10,228,229],{},"You are strictly prohibited from using the Site or any service offered on the Site for illegal activities related to spam, including collecting email addresses and personal information of others or sending mass commercial emails.",[10,231,232],{},[13,233,234,236,238],{},[17,235],{},[17,237],{},"THIRD-PARTY LINKS AND CONTENT",[10,240,241],{},"We may post links to third-party websites or services. We are in no way responsible for any damages or losses related to the use of services of third parties whose links appear on our Site.",[10,243,244],{},[13,245,246,248,250],{},[17,247],{},[17,249],{},"SEVERABILITY",[10,252,253],{},"If any provision of these Terms is found to be unlawful, void, or unenforceable in whole or in part, the unenforceable portion shall not affect the validity and enforceability of the remaining provisions of these Terms of Use.",[10,255,256],{},[13,257,258,260,262],{},[17,259],{},[17,261],{},"SERVICE INTERRUPTIONS",[10,264,265],{},"We may need to interrupt your access to the Site in order to perform maintenance or emergency work, whether planned or unplanned. You agree that your access to the Site may be affected by unplanned or unanticipated unavailability for any reason, and that we shall not be liable for any damages or losses arising from such unavailability.",[10,267,268],{},[13,269,270,272,274],{},[17,271],{},[17,273],{},"NO WARRANTY",[10,276,277],{},"Although we have made reasonable efforts to ensure that the content of this Site is accurate, we cannot guarantee that such content is free of errors, up to date or complete. In no event shall we be liable for any damages that may arise from an error on the Site.",[10,279,280],{},"We assume no responsibility for any damages arising from the misuse of the Site’s content. We also cannot guarantee that the Site will be available without interruption, without errors or omissions, or that defects will be corrected. Nor can we guarantee that the Site and the servers that make it available are free of viruses or harmful components. The Site and its content are provided “as is” and “as available” without any representation, warranty or condition of any kind, express or implied.",[10,282,283],{},"If you decide to subscribe to services or features of the Site that require a subscription, you agree to provide accurate and up-to-date information about yourself as required by the relevant registration or subscription process, and to ensure its accuracy by making updates as soon as possible. You agree to maintain the confidentiality of all passwords or other account identifiers you choose or that are assigned to you upon registration or subscription to Institut Beauté Intégrale or its partners, and to be responsible for all activities related to the use of these passwords or accounts. In addition, you agree to notify us of any unauthorized use of your password or member account. We shall not be liable, directly or indirectly, for any loss or damage of any kind arising from your failure to comply with this provision or related to such failure.",[10,285,286],{},"You acknowledge that we may, in our sole and absolute discretion and without notice, suspend, cancel or terminate your account, your use or your access to the Site or any of its services, and remove and delete any information or content relating to the Site or any of the services offered (and terminate your use thereof), for any reason, including if we believe that you have violated these Terms. In addition, you acknowledge that we shall not be liable to you or to anyone else as a result of any such suspension, cancellation or termination. If you are dissatisfied with Institut Beauté Intégrale or any of its services, or with any of these Terms, rules, policies, guidelines or our practices relating to the operation of Institut Beauté Intégrale or its services, your sole remedy is to cease using the Site or the relevant service.",[10,288,289],{},[13,290,291,293,295],{},[17,292],{},[17,294],{},"PRIVACY POLICY",[10,297,298],{},"Effective date: July 1, 2026 · Last updated: July 1, 2026",[10,300,301,302,304],{},"Institut Beauté Intégrale (“we”, “us”, “our”) is committed to protecting the personal information of its clients and website visitors. This Privacy Policy explains what personal information we collect through www.beauteintegrale.ca, why we collect it, who can access it, and the rights you have. It is provided under the ",[172,303,174],{}," (Québec, “Law 25”).",[10,306,307],{},[13,308,309],{},"1. How we collect your personal information",[10,311,312],{},"We collect personal information through the following technological means:",[314,315,316,320,323,326,329,332],"ul",{},[317,318,319],"li",{},"Emails you send to our customer service (info@beauteintegrale.ca);",[317,321,322],{},"Our online appointment request form;",[317,324,325],{},"Our online skincare assessment questionnaire;",[317,327,328],{},"Our newsletter sign-up form;",[317,330,331],{},"Cookies and similar technologies on our website (see section 6);",[317,333,334],{},"Server logs (including IP address) generated when you browse the site.",[10,336,337],{},"Some organizations collect or process personal information on our behalf:",[314,339,340,343,346,349],{},[317,341,342],{},"Cloudflare — website hosting, content delivery, and bot protection (Turnstile);",[317,344,345],{},"api.beauteintegrale.ca — our own application backend that receives form submissions;",[317,347,348],{},"Amazon Web Services (AWS) and Microsoft — email infrastructure used to manage and send our newsletter;",[317,350,351],{},"SimplyBook.me — online booking at reservations.beauteintegrale.ca.",[10,353,354,357],{},[172,355,356],{},"Profiling."," Our online skincare assessment analyzes your answers to offer personalized suggestions. This constitutes profiling. It is optional, is only performed when you choose to complete the assessment, and its recommendations are reviewed by a member of our team before we act on them.",[10,359,360],{},[13,361,362],{},"2. What we collect and why",[10,364,365],{},"We may collect:",[314,367,368,374,380,386],{},[317,369,370,373],{},[13,371,372],{},"Identification"," — first/last name, email, phone, postal address (appointment, assessment, newsletter);",[317,375,376,379],{},[13,377,378],{},"Technical / digital"," — IP address, connection date and time, pages visited (automatically while browsing);",[317,381,382,385],{},[13,383,384],{},"Health-related"," — skincare concerns, symptoms, routine, product habits (skincare assessment);",[317,387,388,391],{},[13,389,390],{},"Demographic"," — age range (skincare assessment).",[10,393,394],{},"We use this information to open a file and respond to your appointment or service requests; provide personalized skincare recommendations; send our newsletter, only if you have consented; and handle and resolve questions and complaints.",[10,396,397,400],{},[172,398,399],{},"Refusing collection."," You may contact us by phone or in person instead of using the online forms, browse the site with cookies disabled (some features may not work), and decline the newsletter. Declining optional collection will not affect access to our core services.",[10,402,403],{},[13,404,405],{},"3. Who has access to your information",[10,407,408],{},"Within our organization, access is limited to staff who need it: our client service, billing, and care staff. We share personal information with the service providers listed in section 1 solely to deliver the services described here. Our providers primarily store your personal information on Canadian servers (for example, “Canada-Central” data-centre regions); however, some providers — including Cloudflare, AWS and Microsoft — may in some circumstances process it outside Québec, including elsewhere in Canada or in other countries. We take reasonable steps to ensure a level of protection comparable to that required under Québec law. We do not sell your personal information.",[10,410,411],{},[13,412,413],{},"4. How long we keep it",[10,415,416],{},"We keep your personal information only as long as necessary for the purposes above — up to 10 years after your last interaction with us — and then destroy or anonymize it. You may ask us to delete it sooner (see section 7).",[10,418,419],{},[13,420,421],{},"5. Our security measures",[10,423,424],{},"We use technological safeguards (encryption in transit via HTTPS/TLS, firewalls, access controls) and administrative measures to protect your personal information.",[10,426,427],{},[13,428,429],{},"6. Cookies and similar technologies",[10,431,432],{},"We use a small number of cookies: a cookie remembering your language preference, and Cloudflare Turnstile for bot protection. We do not currently use advertising or third-party analytics cookies. You can refuse or delete cookies in your browser settings; some functionality may be affected.",[10,434,435],{},[13,436,437],{},"7. Your rights",[10,439,440],{},"Under Law 25 you have the right to: access the personal information we hold about you; rectify or update inaccurate or incomplete information; withdraw your consent at any time (including unsubscribing from the newsletter); request portability of the computerized information you provided; request de-indexing / cessation of dissemination in the circumstances allowed by law; and file a complaint about our handling of your personal information.",[10,442,443,444,447],{},"To exercise these rights, contact our Person Responsible for the Protection of Personal Information: ",[13,445,446],{},"Claudia McKenny, Director",", Institut Beauté Intégrale — 8335 Boulevard Henri-Bourassa, Québec, QC G1G 4E1 — info@beauteintegrale.ca — +1 418 626-8359. We will respond within 30 days. If you are dissatisfied, you may contact the Commission d’accès à l’information du Québec (cai.gouv.qc.ca).",[10,449,450],{},[13,451,452],{},"8. Changes to this policy",[10,454,455],{},"We may update this policy as our practices evolve. The “last updated” date above reflects the most recent change, and we will publish any updated version on this page.",[10,457,458],{},[13,459,460,462,464],{},[17,461],{},[17,463],{},"GOVERNING LAW",[10,466,467],{},"These Terms and Conditions of Use are governed by the laws of the Province of Québec and the laws of Canada applicable therein, without regard to conflict-of-law principles. Any dispute relating to the Site or these Terms shall be submitted to the exclusive jurisdiction of the courts of the judicial district of Québec, Province of Québec. Nothing in these Terms limits any mandatory rights you may have under the Consumer Protection Act (Québec) or other applicable consumer-protection laws.",[10,469,470],{},[13,471,472,474,476],{},[17,473],{},[17,475],{},"LIMITATION OF LIABILITY",[10,478,479],{},"We shall in no event be liable for any damages you may suffer arising from your use of the Site, to the fullest extent permitted by law. The maximum liability of Institut Beauté Intégrale arising from your use of the Site is limited to one hundred (100) Canadian dollars or the amount paid to Institut Beauté Intégrale in the last six months, whichever is greater. This applies to any claim including, without limitation, loss of profits or revenue, indirect or punitive damages, negligence, tort or any kind of fraud.",[10,481,482],{},[13,483,484,486,488],{},[17,485],{},[17,487],{},"QUESTIONS AND FURTHER INFORMATION",[10,490,491],{},"For any questions or to obtain further information, please contact us at the following address: info@beauteintegrale.ca",{"title":493,"searchDepth":494,"depth":494,"links":495},"",2,[],"Read the terms of use and privacy policy for www.beauteintegrale.ca.","md",{"locale":499,"slug":500},"en","terms-privacy",true,"/site/terms-privacy",{"title":5,"description":496},"site/terms-privacy","Wyc_qeS8qwLXZMXRaSQSUUkIhvh8cugpykJeWVEX8cQ",1784000132766]